Hospitals affected, flights delayed in R.I. because of Microsoft outage

The hospital system operates Rhode Island Hospital, The Miriam Hospital, Bradley Hospital, Newport Hospital, and Hasbro Children’s Hospital. Rhode Island Hospital in Providence is the state’s only Level 1 trauma center.

“Our hospitals will continue to perform all urgent procedures and will monitor the situation for non-urgent procedures. Patients will be contacted if there are changes to their appointments or procedures for today,” said Wharton.

Wharton said she did not know how many procedures or other hospital visits had been impacted so far.

Care New England, which operates Kent, Women & Infants, and Butler Hospital, experienced a “brief interruption” on Friday morning, according to spokeswoman Raina Smith.

The hospital system “assessed and deployed the required resources to ensure safe patient care at all operating units,” said Smith. “At this juncture, we do not foresee any additional interruption.”

The Rhode Island Division of Motor Vehicles will open at noon due to due to the outage. Appointments that were scheduled on Friday morning will be rescheduled through Wednesday, July 31.

Josh Estrella, a spokesman in Providence Mayor Brett Smiley’s office, said the city is “working through any service interruptions,” but that city departments remain open and operational for residents and businesses to access services.

“Earlier this morning there were interruptions in various services and some computers needed to be reset but emergency services are not impacted at this time,” he said. Estrella did not provide specifics about which services were impacted.

Airlines have also reported experiencing delays due to the outage at T.F. Green. One flight has been canceled as of 9 a.m. on Friday.

“The airport is fully operational however, please check with your airline regarding flight status,” T.F. Green said in a statement posted on social media. “The TSA checkpoint is open as are all airport parking and concessions operations.”

⚠️Due to a global communication outage, many airlines are experiencing delays. The airport (PVD) is fully operational however, please check with your airline regarding flight status. The TSA checkpoint is open as are all airport parking and concessions operations ⚠️

— Rhode Island T. F. Green International Airport (@IFlyRhodeIsland) July 19, 2024

Across the US, In the U.S., the FAA said the airlines United, American, Delta and Allegiant had all been grounded. Passengers can check their flight statuses online.

Lisa Farbstein, a TSA spokesperson for the all airports in the northeast, said the agency has “no impacts at this time.”

The outage also struck MBTA services. In-station signage “maybe incorrect or unavailable,” the MBTA posted on social media early Friday. Commuter Rail trains were operating, but the electronic boards showing expected arrival times were down, officials said.

The global technology outage has grounded flights, knocked banks and hospital systems offline, and media outlets off air on Friday morning in a massive disruption that has affected companies and services around the world.

Disruptions were reported at several banks and companies, including at TD Bank, Bank of America, Wells Fargo, Visa, ADP, Salesforce, and UPS, according to DownDetector, which tracks user-reported issues and outages to internet services.

CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed. We…

— George Kurtz (@George_Kurtz) July 19, 2024

CrowdStrike said the issue is believed to be behind the outage was not a security incident or cyberattack, and that a fix is on the way, according to president and CEO George Kurtz in a statement on X, formerly known as Twitter. The company said the problem occurred when it deployed a faulty update to computers running Microsoft Windows.

“The issue has been identified, isolated and a fix has been deployed,” said Kurtz.

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Alexa Gagosz can be reached at alexa.gagosz@globe.com. Follow her @alexagagosz and on Instagram @AlexaGagosz.

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